Solarco helps customers understand manufacturer coverage and prepare complete claims.
Manufacturer coverage
Warranty length and conditions differ by product. The applicable document shown on the product page forms part of the product information.
What to keep
Retain the invoice, serial numbers, installation record, commissioning report and monitoring evidence.
Starting a claim
Provide the order reference, product serial number, fault description, photographs and any diagnostic messages. Support will confirm the next steps.
Installation-related issues
Warranty may exclude incorrect installation, unsuitable system design, unauthorized modification or operation outside documented limits.